[HELP] T28P and BLF (phone freeze)

[James_Yealink]

T46G+EXP40 can support configuring approximately 100 BLF keys.
To EXP39, T27/T29 may support more BLF keys but I have to check firstly.

Does the T28 with less than 60 blf keys have the same freeze problem?

Regards,
James

[ajerez]

Dear James,

I work with Emiliano

Yes in the T28P with less than 60 blf keys we have the same problem

So does T29 with EXP39 support more than 60 BLF ? so we can reuse the EXP9 module

[ajerez]

Dear James,

Any update about this issue ?

Thanks in advance

[James_Yealink]

Hi Ajerez,

Our R&D are working on this.
It seems that the syslog you sent before is not complete, we can't uncompress it correctly. Only a section of it can be read.
We will check whether we can figure it. But if you can send us a new syslog it will be great.

Regards,
James

[ajerez]

Ok I will try to send again the logs but does the T29P support EXP39 expansions with more than 60 BLF ?

[James_Yealink]

Hi Ajerez,
Yes, T29 can support more than 100 BLF. It can work well with 3 EXP39. Since T28 is an old product which is limisted by hardware/firmware it don't behave well to massive BLF. T29 is based on latest V80 firmware and new hardware.

To this problem, R&D just tell me that config.bin file and the a syslog without EXP are needed too.
So please:
1. Provide config.bin file to us.
2. Provide syslog when phone become sluggish.
3. provide syslog when phone is working well(without EXP)

Thanks
James

[ajerez]

OK We will try with the T29 and let you know

Thanks in advance