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+---- Thread: [HELP] T28P and BLF (phone freeze) (/showthread.php?tid=3197)
Pages: 1 2
[HELP] T28P and BLF (phone freeze) - egonzalez - 01-27-2015 01:18 AM
Hi, I have a problem with phone T28P and Asterisk 1.4.
When I configure the BLF on the phone, the phone freezes, responds slowly, does not work well.
This is a symptom that is:
Code:
[Jan 26 13:27:34] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 90
[Jan 26 13:29:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 419
[Jan 26 13:30:51] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 1432
[Jan 26 13:35:37] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 1218
[Jan 26 13:36:51] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 95
[Jan 26 13:38:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 136
[Jan 26 13:40:31] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 81
[Jan 26 14:11:29] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 79
[Jan 26 14:13:11] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 85
[Jan 26 14:15:30] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 145
[Jan 26 14:16:58] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 234
[Jan 26 14:19:09] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 74
[Jan 26 14:23:11] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 93
[Jan 26 14:24:58] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 97
[Jan 26 14:30:01] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 88
[Jan 26 14:31:36] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 92
[Jan 26 14:33:18] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 78
[Jan 26 14:48:22] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 87
[Jan 26 14:52:32] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 81
[Jan 26 14:56:32] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 108
[Jan 26 14:58:28] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 756
[Jan 26 15:05:00] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 96
[Jan 26 15:06:39] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 89
[Jan 26 15:08:21] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 87
[Jan 26 15:10:10] NOTICE[13069] chan_sip.c: Peer '111' is now UNREACHABLE! Last qualify: 82I disconnect the expansions and the phone returns to work well.
Have 3 T28-P with 2 or 3 EXP39, two server with Asterisk 1.4.
Code:
Firmware Version 2.73.0.40
Hardware Version 1.0.0.53
EXP39 1 Hardware Version 32.0.0.0
EXP39 1 Firmware Version 5.16.0.0
EXP39 2 Hardware Version 32.0.0.0
EXP39 2 Firmware Version 5.16.0.0Need any log?.
Best regards.
RE: [HELP] T28P and BLF (phone freeze) - James_Yealink - 01-27-2015 06:39 PM
Hi,
How many BLF configured on the expansion module?
If you just configure several BLF will the problem happen?
Please try setting the timer T1 to 2 and timer T2 to 5 then check again(under Account-> Advanced)
If the problem persist, please have a try of this firmware:
ftp://James:494qh65Z@ftp.yealink.com/firmware/2.73.0.17.rom
Regards,
James
RE: [HELP] T28P and BLF (phone freeze) - egonzalez - 01-28-2015 12:38 AM
(01-27-2015 06:39 PM)Yealink_James Wrote: Hi,
How many BLF configured on the expansion module?
If you just configure several BLF will the problem happen?
Please try setting the timer T1 to 2 and timer T2 to 5 then check again(under Account-> Advanced)
If the problem persist, please have a try of this firmware:
ftp://James:494qh65Z@ftp.yealink.com/firmware/2.73.0.17.rom
Regards,
James
Ok, thanks James.
Wait for my upgrade.
Best regards,
Emiliano.
RE: [HELP] T28P and BLF (phone freeze) - egonzalez - 02-04-2015 01:20 AM
James, the problem persist
Please see the video:
https://drive.google.com/file/d/0B1YzXIVLUjGWbUd2UDlhNmR2Q2M/view?usp=sharing
In this video the phone has firmware: 2.73.0.17.rom.
Best regards.
RE: [HELP] T28P and BLF (phone freeze) - James_Yealink - 02-04-2015 04:56 PM
Hi Emiliano,
Thanks for the video.
Can you get a pcap trace, level 6 syslog and config.bin file about the problem based on 2.73.0.40? I will send to our R&D for a check.
How to get these files:
http://forum.yealink.com/forum/showthread.php?tid=1319
RE: [HELP] T28P and BLF (phone freeze) - egonzalez - 02-12-2015 01:47 AM
Attach information.
RE: [HELP] T28P and BLF (phone freeze) - egonzalez - 02-13-2015 09:15 PM
(02-12-2015 01:47 AM)egonzalez Wrote: Attach information.
James, any news for me ?.
Thanks!
RE: [HELP] T28P and BLF (phone freeze) - egonzalez - 05-04-2015 10:15 PM
upupupup ! I need help!
RE: [HELP] T28P and BLF (phone freeze) - James_Yealink - 05-05-2015 05:30 AM
Very sorry Emiliano.
We have Chinese New year holiday at the time you replied to me and it's missed.
Let me forward them to our R&D this week.
And, can you let me know how many BLF configured in these T28?
To T28 we don't recommend configuring more than 60 BLF keys.
Regards,
James
RE: [HELP] T28P and BLF (phone freeze) - egonzalez - 05-06-2015 01:55 AM
(05-05-2015 05:30 AM)Yealink_James Wrote: Very sorry Emiliano.
We have Chinese New year holiday at the time you replied to me and it's missed.
Let me forward them to our R&D this week.
And, can you let me know how many BLF configured in these T28?
To T28 we don't recommend configuring more than 60 BLF keys.
Regards,
James
James, we have configured less than 60 blf on one T28P and other one have > 60 BLF.
Which model do you recomend for using more than 3 exp39?
Best regards