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Can't pick up another line when phone rings
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Barnabas Offline
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Post: #1
Can't pick up another line when phone rings
Hello,

We have a situation that multiple calls come into a T28P. But when the receptionist wants to pick a free line to dial out without answering the ringing lines she can't. Unless she answers the ringing line, or "rejects" the call she doesn't get a free line or dial tone. When she presses any of the free line keys nothing happens.

We don't have that problem with T38G phones.

The T28P has FW 2.71.0.141 and T38G has FW 38.70.0.171. Please advise if there is a parameter I can change to allow picking a non-ringing line to dial out.

Thank you,
Barnabas
01-08-2014 01:29 PM
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Can't pick up another line when phone rings - Barnabas - 01-08-2014 01:29 PM

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