WH62 stops working

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Threaded Mode \| Linear Mode WH62 stops working
Author	Message

Scottie Offline

Junior Member

Posts: 32

Joined: Feb 2016

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Post: #8

RE: WH62 stops working

Yeah, I have this happen randomly with customers be it t53w or t54w, trying a headset reset and or reboot does not work and will end up needing to reboot the actual phone. I do have customers that never seem to get the issue, so maybe it's a bad hardware batch?

Things done,
Latest Firmware all devices
Factory Resets handsets - The problem will return at some point randomly.
Headset Software Reset / re boot - no effect

Seems like a DECT thing, as with W78P cordless kits I have experienced a similar issue where the cordless won't seem to send/receive audio properly randomly and only thing that fix's it is a base station reboot.

05-22-2024 07:58 AM

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Messages In This Thread

WH62 stops working - kevind - 07-04-2023, 04:09 PM

RE: WH62 stops working - complex1 - 07-04-2023, 05:00 PM

RE: WH62 stops working - Chris708 - 12-09-2023, 12:28 AM

RE: WH62 stops working - mjoconr - 02-01-2024, 03:35 PM

RE: WH62 stops working - Telelec - 02-08-2024, 11:32 PM

RE: WH62 stops working - complex1 - 02-09-2024, 02:33 AM

RE: WH62 stops working - Peter4020 - 03-26-2024, 07:39 AM

RE: WH62 stops working - Scottie - 05-22-2024 07:58 AM

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