[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Second registered SIP account disabled
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,057
Joined: Jan 2014
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Post: #2
RE: Second registered SIP account disabled
(03-03-2021 08:57 PM)YannVDC Wrote:  Hello

I do have a Yealink W60B at home and want to use with 2 SIP Accounts. As I moved from Austria to Switzerland, I have 2 local numbers.

I have had this for years, until now with a Gigaset-Telephone, it broke a couple of weeks ago, so I had to replace it with the Yealink.

So, I have both accounts registered (both are from the same provider), as I can see it both successfully.

In the WebUI, both have the status "Registered". On the provider's website I can see that both Accounts are active, the configuration tells me, that a Yealink-phone is connected.

I do also see both accounts on the Handset, but only with account number 1 I can make and receive phone calls. in the list of the 2 lines/accounts, the second one has a red telephone receiver with prohibition sign.

What does that mean?

Best regards


Do I understand well... you have/use one W60B base and one handset?
With the handset you can make and receive calls with only one account?

Log-in to the base, goto Account > Number Assignment > Incoming and Outgoing Lines and connect your handset with both accounts.

The handset will ring when account 1 or 2 receive a call, and when you want to make a call you can select on the handset which account (1 or 2) you want to use.

Hope this will help.

Kind regards,

Dutch is my native language, not English. Apologies for my imperfect grammar.
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03-04-2021 12:15 AM
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RE: Second registered SIP account disabled - complex1 - 03-04-2021 12:15 AM

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