T48G Parking Call - Wazo - Version: 17.11 "Phoenix"

[Lucia_Yealink]

Dear Sir,

Please see the detail example:
A make a call to B(ext 700), B configure call park to ext 751,752,753, you configure BLF key to monitor 751-753 in phone C. But after you press the call park key to park the call success, all of the BLF keys are gray out. Also you can retrive the park call success. Then how can you retrive the call? What is the status of the BLF keys?

If any misunderstanding, please figure out to me.

There is an similar case, we solve that case by Enable Call Park notification in the server side, please try to configure this feature in the server side and test.

If the problem can not be solved, please provide the level 6 syslog, config.bin and pace trace of both phone B and C when you reproduce the issue, so we can do further trouble shooting.

Please refer to the FAQ to collect the three files:
http://support.yealink.com/faq/faqInfo?id=313

Please note to upgrade the firmware to the lasted firmware version:
http://download.support.yealink.com/down....0.110.zip

Besides, may i know how many phones you have in total? And how many of them have the issue?

Best Regards
Lucia