T53W - entry of symbols from keypad?

[Yisroel_MongoTEL]

(07-08-2022 12:04 AM)jhaFF Wrote:  Thanks - I will investigate with VOIP service supplier - but in general, their tech "support" is pretty much useless to this point.

Maybe try switching around the DTMF Type setting (in the Web GUI under Account>Advanced) RFC2833 is the most commonly used, but you can try the others.

(Also, I'm wondering if it really doesn't work the # sign. You can try calling a test line like 416-342-9562 - from http://thetestcall.blogspot.com/ - and choose Option 8 to get a DTMF read back of what you dial, and try the # button to see if it works.)