Syslog not working

[imfloridaguy]

I am attempting to use Papertrailapp.com for collecting syslogs from a T46 phone running firmware 28.80.0.70.

The site requires you to enter in the hostname:port.
From the GUI, this always creates an invalid hostname error.
From autoprovisioning, it takes the setting.
However, it NEVER sends any syslogs.

syslog.mode="1"
syslog.server="logs3.papertrailapp.com:99999"
syslog.log_level="3"

(In my example, I have changed the port number for security.)

Why would it be that this always fails. I have tried via IP address also.

Thank you.

[James_Yealink]

Hello Guy,

Glad to talk with you on phone.
I just have a check in our system and confirm that adding port number behind hostname is not supported in current firmware.
We did have a customization of this feature on T23 with firmware 44.80.0.73, but it has not been added to common firmware now.

Can you use Ftp/Tftp Server mode?

Regards,
James

[imfloridaguy]

No, the website does not offer this as an option.

Can it be added back to the common firmware?
This does not allow us to troubleshoot and I would not want to downgrade the phone.

[James_Yealink]

We have the plan to add the feature but it's probably in V81.
Currenlty can you just install a syslog server that don't request a port number on a PC in customer site?

Regards,
James

[imfloridaguy]

yes, this has been resolved by an alternate setup.
However, I would still suggest adding this to V81.
Thank you.

[jcaruso]

(08-31-2015 05:22 AM)imfloridaguy Wrote:  yes, this has been resolved by an alternate setup.
However, I would still suggest adding this to V81.
Thank you.

Hi imfloridaguy,

Can I ask how you got the phones to log to papertrailapp? I've been fighting with it separating logs from multiple phones on the same IP.

Thanks