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Join 2 calls
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ccwtech Offline
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Post: #1
Join 2 calls
I have a T46S. Doing a conf call is pretty easy, but when I am on a call and need to JOIN another call I am not sure how. I usually have the 2nd caller hang up and I will call them. However it seems like there must be a way to join 2 calls together.

Allen Crist
Owner
CCW Technology Computer Services, South Jordan, Utah
02-29-2020 01:04 PM
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complex1 Offline
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Post: #2
RE: Join 2 calls
(02-29-2020 01:04 PM)ccwtech Wrote:  I have a T46S. Doing a conf call is pretty easy, but when I am on a call and need to JOIN another call I am not sure how. I usually have the 2nd caller hang up and I will call them. However it seems like there must be a way to join 2 calls together.

Hi Allen,

Isn't this a PBX feature?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
02-29-2020 09:38 PM
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ccwtech Offline
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RE: Join 2 calls
It's a phone feature on Polycom phones. It's easy to join two calls on their products, but since I switched to Yealink I don't know how to do it.

Allen Crist
Owner
CCW Technology Computer Services, South Jordan, Utah
03-01-2020 02:54 PM
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jolouis Offline
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RE: Join 2 calls
Just to clarify you mean like this?:

1) You get an inbound call from person A.
2) While on the call, you receive another inbound call from person B.
3) You put person A on hold and answer the call from B.

Now you want to join both of them into a conference/3 way call together correct?

While talking to either A or B (and the other call is on hold), just press the Conf soft key. You'll see the dial screen pop up, but on the list of "auto complete" numbers the first one will be "Hold - YYYY" where YYY is the callerID of the other party. Hit the down arrow to highlight, then OK to select.

The two calls are now joined together with you.
03-02-2020 03:33 PM
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ccwtech Offline
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RE: Join 2 calls
Yes, that's exactly it!! And thank you!!!

Allen Crist
Owner
CCW Technology Computer Services, South Jordan, Utah
03-02-2020 03:44 PM
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