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Alert-Info Ringtone not working
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tima Offline
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Posts: 20
Joined: Jun 2014
Reputation: 0
Post: #1
Alert-Info Ringtone not working
Hello,

Using T53W or T54W firmware 95.84.0.30 the Alert-info doesn't appear to be working.

Example sip invite, PCAP from the phone confirms this. In account 1 Distinctive Ring Tones set to "yes" in settings > ring, Internal Ringer 1 set to inbound-call and file set to Ring1.wav

Default ringtone under settings > preferances > ringtype set to ring2.wav


@2019-08-01_15:31:21
Sending to 64.246.97.85:5060
INVITE sip:9999@x.x.x.x SIP/2.0
Via: SIP/2.0/UDP y.y.y.y:5060;branch=z9hG4bKSfHHDZ1xL1LYhF0k8D01E6
Call-ID: 20190801193121028329-dc7bb27bfda48f37503dad99af13f4a1
Contact: <sip:y.y.y.y:5060;transport=udp>
CSeq: 201 INVITE
From: "Someone" <sip:1419xxxxxxx@z.z.z.z>;tag=SfHHDZ1xL1LYhF0k8D01E6
Max-Forwards: 60
To: <sip:9999@testdomain.com>
Date: Thu, 01 Aug 2019 19:31:21 GMT
Alert-Info: inbound-call
Content-Type: application/sdp
Content-Length: 345




Inbound call rings ring2.wav not ring1.


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(This post was last modified: 08-01-2019 07:44 PM by tima.)
08-01-2019 07:41 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 908
Joined: Jan 2014
Reputation: 25
Post: #2
RE: Alert-Info Ringtone not working
(08-01-2019 07:41 PM)tima Wrote:  Hello,

Using T53W or T54W firmware 95.84.0.30 the Alert-info doesn't appear to be working.

Example sip invite, PCAP from the phone confirms this. In account 1 Distinctive Ring Tones set to "yes" in settings > ring, Internal Ringer 1 set to inbound-call and file set to Ring1.wav

Default ringtone under settings > preferances > ringtype set to ring2.wav


@2019-08-01_15:31:21
Sending to 64.246.97.85:5060
INVITE sip:9999@x.x.x.x SIP/2.0
Via: SIP/2.0/UDP y.y.y.y:5060;branch=z9hG4bKSfHHDZ1xL1LYhF0k8D01E6
Call-ID: 20190801193121028329-dc7bb27bfda48f37503dad99af13f4a1
Contact: <sip:y.y.y.y:5060;transport=udp>
CSeq: 201 INVITE
From: "Someone" <sip:1419xxxxxxx@z.z.z.z>;tag=SfHHDZ1xL1LYhF0k8D01E6
Max-Forwards: 60
To: <sip:9999@testdomain.com>
Date: Thu, 01 Aug 2019 19:31:21 GMT
Alert-Info: inbound-call
Content-Type: application/sdp
Content-Length: 345




Inbound call rings ring2.wav not ring1.

Hi,

I think that the Alert-Info in your SIP Invite example needs to be formulated differently.
I should be something like this:
Alert-Info: <http://www.notused.invalidtld>;info=inbound-call

Best regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
08-02-2019 10:55 AM
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tima Offline
Junior Member
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Posts: 20
Joined: Jun 2014
Reputation: 0
Post: #3
RE: Alert-Info Ringtone not working
Interesting, looks like the issue is the file naming, the webui indicates (and this worked in V81 and below) using the names as suggested (1-Ring1.wav) but the V83 seems to require you to use just the number to identify the ringtone.

ex:

If I use distinctive_ring_tones.alert_info.1.ringer="1-Ring1.wav" then it fails (used to work) but if I use "distinctive_ring_tones.alert_info.1.ringer="1" then it works fine.

Interesting behavior change.

From Yealink webUI:

CFG Configuration:
distinctive_ring_tones.alert_info.1.ringer
Valid Value:
(1-Ring1.wav;2-Ring2.wav;3-Ring3.wav;4-Ring4.wav;5-Ring5.wav; 6-Ring6.wav;7-Ring7.wav;8-Ring8.wav;9-Silent.wav;10-Splash.wav)
08-05-2019 08:46 PM
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