+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T5X Series (/forumdisplay.php?fid=58)
+--- Thread: Alert-Info Ringtone not working (/showthread.php?tid=43047)
Alert-Info Ringtone not working - tima - 08-01-2019 07:41 PM
Hello,
Using T53W or T54W firmware 95.84.0.30 the Alert-info doesn't appear to be working.
Example sip invite, PCAP from the phone confirms this. In account 1 Distinctive Ring Tones set to "yes" in settings > ring, Internal Ringer 1 set to inbound-call and file set to Ring1.wav
Default ringtone under settings > preferances > ringtype set to ring2.wav
@2019-08-01_15:31:21
Sending to 64.246.97.85:5060
INVITE sip:9999@x.x.x.x SIP/2.0
Via: SIP/2.0/UDP y.y.y.y:5060;branch=z9hG4bKSfHHDZ1xL1LYhF0k8D01E6
Call-ID: 20190801193121028329-dc7bb27bfda48f37503dad99af13f4a1
Contact: <sip:y.y.y.y:5060;transport=udp>
CSeq: 201 INVITE
From: "Someone" <sip:1419xxxxxxx@z.z.z.z>;tag=SfHHDZ1xL1LYhF0k8D01E6
Max-Forwards: 60
To: <sip:9999@testdomain.com>
Date: Thu, 01 Aug 2019 19:31:21 GMT
Alert-Info: inbound-call
Content-Type: application/sdp
Content-Length: 345
Inbound call rings ring2.wav not ring1.
RE: Alert-Info Ringtone not working - complex1 - 08-02-2019 10:55 AM
(08-01-2019 07:41 PM)tima Wrote: Hello,
Using T53W or T54W firmware 95.84.0.30 the Alert-info doesn't appear to be working.
Example sip invite, PCAP from the phone confirms this. In account 1 Distinctive Ring Tones set to "yes" in settings > ring, Internal Ringer 1 set to inbound-call and file set to Ring1.wav
Default ringtone under settings > preferances > ringtype set to ring2.wav
@2019-08-01_15:31:21
Sending to 64.246.97.85:5060
INVITE sip:9999@x.x.x.x SIP/2.0
Via: SIP/2.0/UDP y.y.y.y:5060;branch=z9hG4bKSfHHDZ1xL1LYhF0k8D01E6
Call-ID: 20190801193121028329-dc7bb27bfda48f37503dad99af13f4a1
Contact: <sip:y.y.y.y:5060;transport=udp>
CSeq: 201 INVITE
From: "Someone" <sip:1419xxxxxxx@z.z.z.z>;tag=SfHHDZ1xL1LYhF0k8D01E6
Max-Forwards: 60
To: <sip:9999@testdomain.com>
Date: Thu, 01 Aug 2019 19:31:21 GMT
Alert-Info: inbound-call
Content-Type: application/sdp
Content-Length: 345
Inbound call rings ring2.wav not ring1.
Hi,
I think that the Alert-Info in your SIP Invite example needs to be formulated differently.
I should be something like this:
Alert-Info: <http://www.notused.invalidtld>;info=inbound-call
RE: Alert-Info Ringtone not working - tima - 08-05-2019 08:46 PM
Interesting, looks like the issue is the file naming, the webui indicates (and this worked in V81 and below) using the names as suggested (1-Ring1.wav) but the V83 seems to require you to use just the number to identify the ringtone.
ex:
If I use distinctive_ring_tones.alert_info.1.ringer="1-Ring1.wav" then it fails (used to work) but if I use "distinctive_ring_tones.alert_info.1.ringer="1" then it works fine.
Interesting behavior change.
From Yealink webUI:
CFG Configuration:
distinctive_ring_tones.alert_info.1.ringer
Valid Value:
(1-Ring1.wav;2-Ring2.wav;3-Ring3.wav;4-Ring4.wav;5-Ring5.wav; 6-Ring6.wav;7-Ring7.wav;8-Ring8.wav;9-Silent.wav;10-Splash.wav)