Click to dial from Netsuite (solved)

[xav78]

Hello,

We have recently switch our system to Netsuite and there is an ability to use the phone through URL.

I so tried to set for our T22P and T32P the command line but the system is picking the phone, ring, but does not pick the number from the software

I tried various way but never was able

here is a example for the T32P

http://admin:admin@XXX.XXX.XXX.XXX/cgi-b...r=%number%

the phone show %number% and not pick the netsuite number.

if I check what it does when click it link to something"jNLDial('+331xxxxxxxx')



Any help/ideas would be appreciate

[psichel]

The T38 and VP530 use a different format from the T2x series.
See: http://www.yealink.com/Upload/document/F...361166.pdf

T38 and VP530
http://192.168.17.55/cgi-bin/cgiServer.e...1234567890

T2x
http://192.168.17.55/cgi-bin/ConfigManAp...1234567890

Navigate to "Yealink -> Phone -> Features -> API Security -> Trusted Action URI Server List" and add the IP address of the host you will use to dial. The first time you try to place a call, a dialog appears on the phone display asking whether to allow remote control, press "OK" (firmware version 7.70.0.140).
--
Phone Call Wizard for Hire. Phone Amego: The Missing Mac Telephony Bridge
http://www.sustworks.com/pa_guide/index.html

[xav78]

Hello psichel,

thanks for your explanation, I did this and yes the number is dialing correctly.
My problem is more how to pick the number from the netsuite software, I might miss explain
Indeed , if I enter the line like you said, yes, the number is dialing correctly , either for the T22 or the T32.
What I can't get is the command line which allo the system to pick the number and dial it. I tried %number% but it does not copy/paste the number from the software.
I tried a firefox plug in call telify which work correctly, the syntax is number=%0 to pick the number. I tried of course for netsuite without success .
I'm strungle with the correct syntax to "cut/aste" the number and dial it. the re is a java script but it does this : "jNLDial('+331xxxxxxxx') . If I could catch this and only get the number, our problem would be solve

[xav78]

I solved the issue I was not choosing the correct wording to pick the number from Netsuite. %number% did not pick the left mouse click. After few check and test, {number} worked !

[jmoore]

Hi, you can try out Callinize and their click to dial feature should work great for you. They have integration for Yealink and Netsuite and will take only a few minutes to set up. https://www.callinize.com/integrations/

[Patrick Hogan]

Hello guys! Here's another add-on you can explore for CTI with Yealink. It's called Tenfold, and it supports integration between Netsuite-Yealink.
https://www.tenfold.com/integrations/yealink/netsuite