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+--- Thread: Click to dial from Netsuite (solved) (/showthread.php?tid=336)
Click to dial from Netsuite (solved) - xav78 - 04-11-2013 04:57 PM
Hello,
We have recently switch our system to Netsuite and there is an ability to use the phone through URL.
I so tried to set for our T22P and T32P the command line but the system is picking the phone, ring, but does not pick the number from the software
I tried various way but never was able
here is a example for the T32P
http://admin:admin@XXX.XXX.XXX.XXX/cgi-bin/cgiServer.exx?number=%number%
the phone show %number% and not pick the netsuite number.
if I check what it does when click it link to something"jNLDial('+331xxxxxxxx')
Any help/ideas would be appreciate
RE: Click to dial from Netsuite - psichel - 04-11-2013 09:14 PM
The T38 and VP530 use a different format from the T2x series.
See: http://www.yealink.com/Upload/document/FAQT2X/FAQ-18324361166.pdf
T38 and VP530
http://192.168.17.55/cgi-bin/cgiServer.exx?number=1234567890
T2x
http://192.168.17.55/cgi-bin/ConfigManApp.com?number=1234567890
Navigate to "Yealink -> Phone -> Features -> API Security -> Trusted Action URI Server List" and add the IP address of the host you will use to dial. The first time you try to place a call, a dialog appears on the phone display asking whether to allow remote control, press "OK" (firmware version 7.70.0.140).
--
Phone Call Wizard for Hire. Phone Amego: The Missing Mac Telephony Bridge
http://www.sustworks.com/pa_guide/index.html
RE: Click to dial from Netsuite - xav78 - 04-11-2013 10:19 PM
Hello psichel,
thanks for your explanation, I did this and yes the number is dialing correctly.
My problem is more how to pick the number from the netsuite software, I might miss explain
Indeed , if I enter the line like you said, yes, the number is dialing correctly , either for the T22 or the T32.
What I can't get is the command line which allo the system to pick the number and dial it. I tried %number% but it does not copy/paste the number from the software.
I tried a firefox plug in call telify which work correctly, the syntax is number=%0 to pick the number. I tried of course for netsuite without success .
I'm strungle with the correct syntax to "cut/aste" the number and dial it. the re is a java script but it does this : "jNLDial('+331xxxxxxxx') . If I could catch this and only get the number, our problem would be solve
RE: Click to dial from Netsuite - xav78 - 04-14-2013 05:02 PM
I solved the issue
I was not choosing the correct wording to pick the number from Netsuite. %number% did not pick the left mouse click. After few check and test, {number} worked !
RE: Click to dial from Netsuite (solved) - jmoore - 01-25-2016 06:33 PM
Hi, you can try out Callinize and their click to dial feature should work great for you. They have integration for Yealink and Netsuite and will take only a few minutes to set up. https://www.callinize.com/integrations/
RE: Click to dial from Netsuite (solved) - Patrick Hogan - 11-23-2016 09:16 AM
Hello guys! Here's another add-on you can explore for CTI with Yealink. It's called Tenfold, and it supports integration between Netsuite-Yealink.
https://www.tenfold.com/integrations/yealink/netsuite