[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46G - lost DSS 1 - 9 keys only
Author Message
office@travelpro Offline
Junior Member
**

Posts: 6
Joined: Sep 2015
Reputation: 0
Post: #1
T46G - lost DSS 1 - 9 keys only
Using a T46G --
1. This morning it reset the web interface password to the original given by Vontage.

2. The DSS Keys 1-9 reset back to Line, deleted the phone numbers but not the labels. The DSS Keys 10 - 18 were not altered.

There may be other issues that haven't presented themselves.

Any ideas of what happened and how to prevent it from happening again?

Jean
02-04-2016 03:48 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Renusa-Bryan Offline
Junior Member
**

Posts: 10
Joined: Jan 2016
Reputation: 0
Post: #2
RE: T46G - lost DSS 1 - 9 keys only
I just had the same thing happen today. I looked over and noticed the phone had rebooted itself.

When it came back up, by DSS Keys 1 - 9 had changed but subsequent banks were intact.

For DSS 1 - 9, the values were missing, but not the labels. Also, I had two keys that had been line keys which were replaced by old speed dial labels as well.

Not sure what happened.

I'm on Vonage. I've seen old labels come back with Vonage when re-provisioning a phone, while I was talking to Vonage tech support. Not sure what it happened, but I have a sneaking suspicion it's not the phone but the provider.
(This post was last modified: 02-05-2016 04:48 AM by Renusa-Bryan.)
02-05-2016 04:46 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Renusa-Bryan Offline
Junior Member
**

Posts: 10
Joined: Jan 2016
Reputation: 0
Post: #3
RE: T46G - lost DSS 1 - 9 keys only
I just had this happen again where both T46Gs on our account got changed on the same day. I noticed that my DHCP'd IP had changed, so I am attributing this to something on the provider's side, or to a reboot. I'm pretty sure that the provider (Vonage) upped the firmware version provisioned, so it could also be attributed to a firmware update.

Once again, the Type revered to Line and the Value was blank, but the label was intact.
02-17-2016 01:11 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
office@travelpro Offline
Junior Member
**

Posts: 6
Joined: Sep 2015
Reputation: 0
Post: #4
RE: T46G - lost DSS 1 - 9 keys only
I got an RMA from Vonage and replaced the suspect phone. The 1-9 DSS keys disappeared again before the new unit arrived too. So far this week, no issues, and good response from Vonage technical support.

Jean
02-19-2016 02:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Question T58A with Camera use DSS Keys / EDS Keys .... juergensuehl 0 753 01-13-2022 07:54 PM
Last Post: juergensuehl
  t46g: intercom over speaker rather than headset? asinshesq 23 64,084 07-28-2021 11:04 PM
Last Post: russman
  T46G - Disable Line Key Configuration ? timalex 13 34,549 04-12-2019 09:23 AM
Last Post: Johnny88
  T29G BLF Keys going dark rjhartman68 0 3,498 04-10-2019 02:59 PM
Last Post: rjhartman68
  T46G Call Fwd DSS Key enables / disables ALL fwd types MintTelecom 4 12,148 02-06-2018 05:28 AM
Last Post: Aishion_Yealink
  T46G 28.82.0.2.0 -- BUG Tyler 1 5,103 09-29-2017 05:58 AM
Last Post: Lucia_Yealink
  T58V disable dss keys to interrupt screensaver jochen 1 4,920 06-02-2017 01:22 PM
Last Post: Lucia_Yealink
  T46G - Display IP Cam Picture or MJPG Video Stream via DSS Key smartpc 10 28,434 04-14-2017 11:46 AM
Last Post: MohammedTahir
  2 T46G Phones; Different BLF behavior phoneguy797 7 31,683 04-13-2017 09:33 AM
Last Post: auch
  T46G - 28.72.0.25+26 wallpaper bug ? timalex 12 34,737 08-28-2016 11:27 PM
Last Post: sfrazier

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication