New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!
http://forum.yealink.com/forum/announcements.php?aid=18

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46G Call Fwd DSS Key enables / disables ALL fwd types
Author Message
MintTelecom Offline
Australian RSP
**

Posts: 2
Joined: Jan 2018
Reputation: 0
Post: #1
T46G Call Fwd DSS Key enables / disables ALL fwd types
Hi guys and gals,

We're utilising T46G handsets configured via Broadsoft.

Previously if a Programmable Key was set up as a "Forward", the first time you pressed the button and activated the forward the device would ask you what type of forward you wished to activate; ie. Always, Busy, or No Answer - for which we simply want Call Fwd Always. Then forever more when you press this key it would enable / disable just the specified Call Fwd Always type.

In recent months we've noticed that if you set up a Programmable Key as "Forward" it doesn't ask which type of forward you wish to activate, and it enables / disables ALL call fwd types (Always, Busy and No Answer). This is obviously not the outcome we're after, as we want the Busy and No Answer settings to remain ON at all times, and we simply want to be able to enable / disable the Always Fwd setting when customers are out of office.

FYI - we're either adding the following line into the customer's config, OR, supplying the customer the below instructions to manually set up the button. Both methods used to previously work for just the Call Fwd Always option.

Is there a particular line of configuration I can amend to force this button to only apply to Call Fwd Always?


#Configure Line Key6
linekey.6.label = MessageBank
linekey.6.type = 2
linekey.6.value = 03****6214


OR

To create an out of hours button - press the top-right button next to the screen (that has been left blank), and hold the button in for 4 or 5 seconds; menu options will appear on screen.

On the menu you can change the option selected by using the arrow keys that surround the “OK” button on the phone.

- Scroll across on “Type” until you’ve selected “Key Event”, then press the down arrow to move down to the next line.
- On “Key Type” scroll through and select “Forward”, then press the down arrow to move down to the next line.
- “Label” is a free text field, so you can call the button whatever you’d like, then press the down arrow to move down to the next line.
- “Value” is the destination you’d like calls to be forwarded to out of hours – if the preferred destination is your Voice2Email then enter “02****9359”, or if you’d like it to go to an alternative mobile or other number then enter that.
- Hit “Save” and the phone will update its config and the button will be saved!

The first time you press the button it will ask what type of Call Forward you want to use – please select “Call Forward Always”.

Once you’ve set the button up using these instructions, it’s just a simple press to activate / deactivate at the start and end of each day.



Thanks for any assistance or advice you can provide.
   

---
http://minttelecom.com.au/
01-29-2018 06:02 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T46G Call Fwd DSS Key enables / disables ALL fwd types - MintTelecom - 01-29-2018 06:02 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T58A SCA Shared Call Appearance with Call Manager cm_y 1 135 11-15-2019 09:42 AM
Last Post: Jacky_Yealink
  T29G can't hang up call unless end call is pressed Bizfon 1 131 11-14-2019 07:51 AM
Last Post: Paz_Yealink
  T46G - Disable Line Key Configuration ? timalex 13 17,002 04-12-2019 09:23 AM
Last Post: Johnny88
  BLF and Call Park on T29G pureit 0 536 04-02-2019 01:36 AM
Last Post: pureit
  W56H- Remove Missed call list plainlanddental 5 2,956 01-02-2019 12:47 PM
Last Post: complex1
  T29G Remote Phonebook no lookup for incoming call Chris708 1 2,176 07-16-2018 03:15 PM
Last Post: Chris708
  t46g: intercom over speaker rather than headset? asinshesq 22 32,483 01-24-2018 10:02 PM
Last Post: mikes
  Duplicate Missed Call Enties on T38G koolkenh 2 4,282 11-03-2017 09:02 PM
Last Post: Ret
  T46G 28.82.0.2.0 -- BUG Tyler 1 1,933 09-29-2017 05:58 AM
Last Post: Lucia_Yealink
  T52S on call DSS key display too short tima 3 2,936 08-22-2017 01:13 AM
Last Post: Aishion_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication