[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 1 Votes - 1 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T23G fail pick up with Interactive Intelligence Software
Author Message
onunezn Offline
Junior Member

Posts: 1
Joined: Jan 2016
Reputation: 0
Post: #1
T23G fail pick up with Interactive Intelligence Software
Hello Folks!

We've issue with the Model Sip Phone T23G and Interactive Intelligence.

If we tried to pick up the call from the program of Intercative Intelligence the call keep ringing and we couldn't pick up the call. Something happend with the communication.

Nevertheless, when pick up the call from the phone (take the Handset) the communication bewteen the software ININ and the phone is normal.

I tried to upgrade the firmware to the lastest version, but the problem remains.

Please your help.

01-05-2016 03:59 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Karl_Yealink Offline
Super Moderator

Posts: 673
Joined: Apr 2015
Reputation: 5
Post: #2
RE: T23G fail pick up with Interactive Intelligence Software

I think the problem cause in the Interactive Intelligence Software.
Yealink phone support remote control, it named Action URI.
Maybe the software don't contain these, so it can control the phones.

You can get more info about the URI from the guide(page 527): http://support.yealink.com/attachmentDow...V80_60.pdf
01-05-2016 05:29 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Sad T22P No Sound on Call Pick Up oaltinsoy853 1 2,637 10-19-2021 07:22 PM
Last Post: complex1
Question T23G Gigabit dont working hesilva 0 1,875 07-13-2021 07:23 AM
Last Post: hesilva
  T23G Hardware versions avayax 1 4,604 03-02-2018 09:31 AM
Last Post: anonymous1659516244040
  T23G register failed roberto.cartella 0 4,268 02-13-2018 12:14 PM
Last Post: roberto.cartella
  T23G and CP860 manual time issue DmitryTsyganov 1 5,152 09-27-2017 05:56 AM
Last Post: Lucia_Yealink
  T23G Recovery Firmware Needed tshaner 6 16,280 08-11-2017 03:30 PM
Last Post: Complete IT_Support
  T23G Show a website when an event occurs Jaume 3 8,042 07-21-2017 01:13 AM
Last Post: Travis_Yealink
  T23G too much bass MDX 6 11,446 06-08-2017 04:36 PM
Last Post: MDX
  Bad Call Quality on T23G-Chopped voice avayax 1 6,765 03-24-2016 05:14 AM
Last Post: Klaus_Yealink
  T23G no audio on 10% of calls ivan_aer 4 12,273 03-04-2016 02:18 PM
Last Post: Karl_Yealink

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication