T23G no audio on 10% of calls

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Threaded Mode \| Linear Mode T23G no audio on 10% of calls
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ivan_aer Offline

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Posts: 2

Joined: Feb 2016

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Post: #1

T23G no audio on 10% of calls

Hi all

We recently received some new T23-G handsets. We have been using T22's in our office for a while without issues. We set up the T23's with the same config setup on the same network.

Around 1 in 10 calls to the T23 phones have no audio on either end. The rest of the time audio is fine, no delay or problems with audio quality. I have updates the firmware to the latest version - 44.80.0.95. Are there any known issues relating to audio dropping infrequently?

I have attached syslog and pcap from one of the calls which had no audio.

Thanks!

Attached File(s)
.tar

allconfig.tar (Size: 1.14 MB / Downloads: 3)

(This post was last modified: 02-15-2016 06:16 PM by ivan_aer.)

02-15-2016 06:15 PM

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Messages In This Thread

T23G no audio on 10% of calls - ivan_aer - 02-15-2016 06:15 PM

RE: T23G no audio on 10% of calls - ModCraig - 02-19-2016, 04:13 AM

RE: T23G no audio on 10% of calls - ivan_aer - 02-26-2016, 10:31 PM

RE: T23G no audio on 10% of calls - Karl_Yealink - 02-27-2016, 01:23 AM

RE: T23G no audio on 10% of calls - Karl_Yealink - 03-04-2016, 02:18 PM

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