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T23G no audio on 10% of calls
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ivan_aer Offline
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Post: #1
T23G no audio on 10% of calls
Hi all

We recently received some new T23-G handsets. We have been using T22's in our office for a while without issues. We set up the T23's with the same config setup on the same network.

Around 1 in 10 calls to the T23 phones have no audio on either end. The rest of the time audio is fine, no delay or problems with audio quality. I have updates the firmware to the latest version - 44.80.0.95. Are there any known issues relating to audio dropping infrequently?

I have attached syslog and pcap from one of the calls which had no audio.

Thanks!


Attached File(s)
.tar  allconfig.tar (Size: 1.14 MB / Downloads: 3)
(This post was last modified: 02-15-2016 06:16 PM by ivan_aer.)
02-15-2016 06:15 PM
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T23G no audio on 10% of calls - ivan_aer - 02-15-2016 06:15 PM

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