T23G no audio on 10% of calls

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Thread Rating:

1 Votes - 5 Average
1
2
3
4
5

Threaded Mode \| Linear Mode T23G no audio on 10% of calls
Author	Message

ivan_aer Offline

Junior Member

Posts: 2

Joined: Feb 2016

Reputation: 0

Post: #1

T23G no audio on 10% of calls

Hi all

We recently received some new T23-G handsets. We have been using T22's in our office for a while without issues. We set up the T23's with the same config setup on the same network.

Around 1 in 10 calls to the T23 phones have no audio on either end. The rest of the time audio is fine, no delay or problems with audio quality. I have updates the firmware to the latest version - 44.80.0.95. Are there any known issues relating to audio dropping infrequently?

I have attached syslog and pcap from one of the calls which had no audio.

Thanks!

Attached File(s)
.tar

allconfig.tar (Size: 1.14 MB / Downloads: 3)

(This post was last modified: 02-15-2016 06:16 PM by ivan_aer.)

02-15-2016 06:15 PM

« Next Oldest | Next Newest »

Messages In This Thread

T23G no audio on 10% of calls - ivan_aer - 02-15-2016 06:15 PM

RE: T23G no audio on 10% of calls - CWR - 02-19-2016, 04:13 AM

RE: T23G no audio on 10% of calls - ivan_aer - 02-26-2016, 10:31 PM

RE: T23G no audio on 10% of calls - Karl_Yealink - 02-27-2016, 01:23 AM

RE: T23G no audio on 10% of calls - Karl_Yealink - 03-04-2016, 02:18 PM

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	MP50 Transfer Calls?	pbregistrations@yourprofitbuilders.com	1	4,602	09-08-2021 02:48 AM Last Post: microdaft
	MP50 - Make calls from Outlook?	CTekNYC	0	1,712	07-17-2021 12:52 AM Last Post: CTekNYC
	T23G Gigabit dont working	hesilva	0	1,622	07-13-2021 07:23 AM Last Post: hesilva
	Automatic recall of calls on hold T54W	n00604443	2	5,695	03-02-2021 09:48 PM Last Post: n00604443
	T23G Hardware versions	avayax	1	4,329	03-02-2018 09:31 AM Last Post: Paul_Yealink
	T23G register failed	roberto.cartella	0	4,033	02-13-2018 12:14 PM Last Post: roberto.cartella
	T23G and CP860 manual time issue	DmitryTsyganov	1	4,845	09-27-2017 05:56 AM Last Post: Lucia_Yealink
	T23G Recovery Firmware Needed	tshaner	6	15,607	08-11-2017 03:30 PM Last Post: Complete IT_Support
	T58V Outbound audio issue	arainc	3	8,705	07-31-2017 02:24 AM Last Post: Klaus_Yealink
	T23G Show a website when an event occurs	Jaume	3	7,605	07-21-2017 01:13 AM Last Post: Travis_Yealink

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Log in