[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T23G no audio on 10% of calls
Author Message
ivan_aer Offline
Junior Member

Posts: 2
Joined: Feb 2016
Reputation: 0
Post: #1
T23G no audio on 10% of calls
Hi all

We recently received some new T23-G handsets. We have been using T22's in our office for a while without issues. We set up the T23's with the same config setup on the same network.

Around 1 in 10 calls to the T23 phones have no audio on either end. The rest of the time audio is fine, no delay or problems with audio quality. I have updates the firmware to the latest version - Are there any known issues relating to audio dropping infrequently?

I have attached syslog and pcap from one of the calls which had no audio.


Attached File(s)
.tar  allconfig.tar (Size: 1.14 MB / Downloads: 3)
(This post was last modified: 02-15-2016 06:16 PM by ivan_aer.)
02-15-2016 06:15 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
T23G no audio on 10% of calls - ivan_aer - 02-15-2016 06:15 PM
RE: T23G no audio on 10% of calls - CWR - 02-19-2016, 04:13 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP50 no audio on Bluetooth headset Tekguy125 0 469 04-04-2024 05:35 AM
Last Post: Tekguy125
  MP56 phones crashing whilst consult/transfer Teams calls mjuliano 1 3,511 09-27-2022 11:26 PM
Last Post: guillaume.novo
  MP50 Transfer Calls? pbregistrations@yourprofitbuilders.com 1 8,484 09-08-2021 02:48 AM
Last Post: microdaft
Question MP50 - Make calls from Outlook? CTekNYC 0 3,386 07-17-2021 12:52 AM
Last Post: CTekNYC
Question T23G Gigabit dont working hesilva 0 3,169 07-13-2021 07:23 AM
Last Post: hesilva
  Automatic recall of calls on hold T54W n00604443 2 9,049 03-02-2021 09:48 PM
Last Post: n00604443
  T23G Hardware versions avayax 1 6,192 03-02-2018 09:31 AM
Last Post: anonymous1716473505469
  T23G register failed roberto.cartella 0 5,606 02-13-2018 12:14 PM
Last Post: roberto.cartella
  T23G and CP860 manual time issue DmitryTsyganov 1 6,782 09-27-2017 05:56 AM
Last Post: Lucia_Yealink
  T23G Recovery Firmware Needed tshaner 6 20,699 08-11-2017 03:30 PM
Last Post: Complete IT_Support

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication