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Yealink Forums » IP Phone Series » Auto Provisioning » hard reset

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hard reset
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arjanring Offline
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Posts: 5
Joined: Oct 2015
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Post: #1
hard reset
good day
i have problem with t20 ip phone
i need reset phone but nothing work.
press ok not work
recovery not work
i dont have password and need to reset phone
please send me your idea
thanks
(This post was last modified: 11-02-2015 04:09 PM by arjanring.)
11-02-2015 01:46 PM
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James_Yealink Offline
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Post: #2
RE: hard reset
Hello,

What's the firmware of T20?
When you long press OK button for 10s, will phone give a reset prompt?

Regards,
11-02-2015 07:58 PM
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arjanring Offline
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Posts: 5
Joined: Oct 2015
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Post: #3
RE: hard reset
firmware is the latest version
screen of ip phone is initializing please wait and not change
press ok for 10 s not work and initializing please wait not change
11-03-2015 01:05 PM
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