[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 1 Votes - 3 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Hard reset a T20P and erase config
Author Message
Kevinlloyd Offline
Junior Member
**

Posts: 2
Joined: Mar 2014
Reputation: 0
Post: #1
Hard reset a T20P and erase config
Good day.

I have a problem with a T20P phone. It is auto provisioned by my upstream provider, and we were testing before we rolled out a hosted solution.

The phone was operational when the testing was completed. An upgrade was then done on the phone to the latest version of broadsoft software, 9.71.193.6, but at the same time the test account was deleted.

Now I need to reset the phone, but nothing works, web interface, Pressing the OK button or uploading a new rom via TFTP, as the provider had set a unique password that was lost when the account was deleted.

So in short I do not have the admin password for either the web gui or the OK reset, and the TFTP upload retains the current config.

Any ideas on another way to recover the phone???

Thanks in advance
03-14-2014 03:50 AM
Find all posts by this user    like1    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Hard reset a T20P and erase config - Kevinlloyd - 03-14-2014 03:50 AM
RE: Hard reset a T20P and erase config - anonymous1709630661971 - 07-11-2014, 06:32 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Reset T53W, goes to Redirector prompt ctsmetrony 0 1,511 11-01-2022 04:14 AM
Last Post: ctsmetrony
  W73P Custom Handset Config to Disable Noise Cancellation vikramgupte 2 2,900 10-25-2022 07:37 AM
Last Post: vikramgupte
  Daily config check oliv 2 5,922 07-07-2021 01:08 AM
Last Post: oliv
  [OT] Apache 2.4 config allowing PUT oliv 0 3,852 10-28-2020 03:23 PM
Last Post: oliv
  Update settings/reprovision automatically without factory reset FrankDRNS 2 8,149 05-01-2020 01:17 AM
Last Post: voipsupport
  y000000000000.boot and encrypted config files kapetrosyan 6 15,488 01-17-2020 11:22 PM
Last Post: kapetrosyan
  Hard reset t20p llceceron 9 33,611 11-13-2019 11:38 AM
Last Post: olaf_89
  Factory Reset via Provision Andrews1 3 11,426 07-02-2019 03:09 PM
Last Post: Fraukas2
  How to erase a parameter using autoprovision file Santi 1 6,714 06-21-2019 10:25 AM
Last Post: complex1
  Bulk Manual config Tx Series ( With Server URL, Username & Password ) stéphane 2 8,123 01-28-2019 04:01 PM
Last Post: jolouis

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication