Multi Cast Paging 4+ handsets

[joshua@itstel.com]

I have a W60 base with 7 56H handsets. I cannot get all 7 handsets to receive the page at the same time. When a multicast page is received, only 4 handsets receive the page. If I page a second time, the other 3 receive the page but not the first 4.

I have the active handsets set to 8 on all accounts and the registered handset set to 8 as well.

Is this a limitation?

[Elaine_Yealink]

Hi Joshua,

Please refer to FAQ below to configure a parameter to enable 8 concurrent calls:
http://support.yealink.com/faq/faqInfo?id=717

Regards
Elaine

[joshua@itstel.com]

(03-30-2018 01:21 PM)Elaine1 Wrote:  Hi Joshua,

Please refer to FAQ below to configure a parameter to enable 8 concurrent calls:
http://support.yealink.com/faq/faqInfo?id=717

Regards
Elaine

I confirmed the setting is 8 concurrent calls. I also now discovered that only the 1st 4 handsets ring. The next call that comes in handsets 5-7 ring but not 1-4. This alternates with every incoming call. I cannot get all 7 handset to ring simultaneously for an incoming call. Is this a limitation?