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Yealink Forums » IP Phone Series » Auto Provisioning » Hard reset t20p

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Hard reset t20p
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llceceron Offline
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Post: #1
Hard reset t20p
Good afternoon to my home phone connected remotely and changed the password. Service providers of telephony, I do not use bought the phone in the store. As the calls started coming in large numbers. Tried to reset to factory settings. Pressed the OK button in 10 seconds, but after that it asks for a password, which I don't know. How to solve this problem?

Yealink T20P
Firmware: 9.73.193.50
01-30-2016 10:05 PM
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Karl_Yealink Offline
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Post: #2
RE: Hard reset t20p
Please try the recover mode, I will send the files to you via PM
02-02-2016 04:12 AM
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llceceron Offline
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RE: Hard reset t20p
The phone downloads the file (T20.rom) from the TFTP server, then there is an error: "Update Fail 11 Please Reboot".
(This post was last modified: 02-02-2016 07:35 AM by llceceron.)
02-02-2016 07:34 AM
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Karl_Yealink Offline
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RE: Hard reset t20p
Would you please send the syslog of the server to me, so I can check something.
02-02-2016 10:15 PM
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llceceron Offline
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RE: Hard reset t20p
(02-02-2016 10:15 PM)Yealink_Karl Wrote:  Would you please send the syslog of the server to me, so I can check something.

Good afternoon, the text of the log below, and I made a screenshot. Unfortunately in the syslog server is empty

Connection received from 192.168.0.66 on port 2000 [02/02 19:58:11.624]
Read request for file <t20.rom>. Mode octet [02/02 19:58:11.624]
Using local port 59353 [02/02 19:58:11.624]
<t20.rom>: sent 16385 blks, 8388608 bytes in 15 s. 0 blk resent [02/02 19:58:26.616]


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(This post was last modified: 02-03-2016 01:00 AM by llceceron.)
02-03-2016 12:59 AM
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Karl_Yealink Offline
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Post: #6
RE: Hard reset t20p
Please try again, if it can't work.
There is no way can reset the password.
02-03-2016 06:00 AM
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k_zildjian Offline
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Post: #7
RE: Hard reset t20p
(02-02-2016 04:12 AM)Yealink_Karl Wrote:  Please try the recover mode, I will send the files to you via PM

I am havnig the exact same problem (smae version of virmware, too). Nothing is working. Could you send me those files too?

Thanks!
09-16-2016 04:21 AM
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juanantonio.saez Offline
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Post: #8
RE: Hard reset t20p
Hello

We have a yealink T27G. In a electricity down, the phones are without screen information, but red light run.
How can we make a hard reset without screen and web Interface?

Thanks
11-27-2018 05:49 PM
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Mitchell357 Offline
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Post: #9
RE: Hard reset t20p
(02-02-2016 04:12 AM)Karl_Yealink Wrote:  Please try the recover mode, I will send the files to you via PM mcdvoice

I have faced the same issue. Could you send me those files too?
(This post was last modified: 01-24-2019 10:01 AM by Mitchell357.)
01-22-2019 08:51 AM
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olaf_89 Offline
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Post: #10
RE: Hard reset t20p
(02-02-2016 04:12 AM)Karl_Yealink Wrote:  Please try the recover mode, I will send the files to you via PM

I also have a similar problem. Would you be able to share this info or PM me please?
11-13-2019 11:38 AM
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