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Call Park Pickup different with T3x and T2x
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vondie Offline
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Posts: 38
Joined: Oct 2013
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Post: #1
Call Park Pickup different with T3x and T2x
Hello. I'm new to this forum and this is my first post.

I am setting up a 3cx system and I have several T32 and T22 phones and one T38 phone. I have programmed two of the DSS line keys to Call Park using SP0 and SP1. The curious thing is, once a call is parked, there is a difference in how I can pick up the parked call depending on which phone type I use.

The T22 will allow the parked call to be picked up with the handset on the hook or off the hook.

The T32 and T38 can only pickup the parked call with the handset on hook. If the handset is off hook, the line key does nothing and the call remains on hold.

I have updated to firmware x.70.0.168 on all the phones and have the same issue.

Any ideas?

Tim
10-15-2013 09:36 PM
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Call Park Pickup different with T3x and T2x - vondie - 10-15-2013 09:36 PM

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