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32.70.1.11, puts call on hold instead of tranfer - Solved
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jasit Offline
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32.70.1.11, puts call on hold instead of tranfer - Solved
Hello,
We are using Yealink T32G phones with firmware version 32.70.1.11 and a 3CX v11 SP4 server.

A user complained today that when he was on a call and tried to transfer it, that it just puts the call on hold. We are using the transfer button below the display. It use to work.

So I went into the settings and it looks like a similar issue to a problem the t38's had

I am trying to test the different functions of "New call" "Blind Transfer" and "Attended Transfer."
My process;
1. I set "Transfer Mode via DSSkey" in the webpage under "Phone" --> "Features" to either "Blind Transfer" or "Attended Transfer"
2. Click "Confirm"
3. I check the setting after the page has refreshed and it is set to "New Call" again.


Jasit
(This post was last modified: 10-29-2014 04:47 AM by jasit.)
09-08-2014 11:49 PM
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32.70.1.11, puts call on hold instead of tranfer - Solved - jasit - 09-08-2014 11:49 PM

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