headphone auto answer

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renegadex Offline

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Joined: Sep 2015

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Post: #1

headphone auto answer

Hello,

Please advise with the following problem.

We set the Yealink T21-E2 to put the client voice on headset (headset prior =1 parameter).

If we take the call using Genesys Agent Desktop the client voice is placed on speaker.

On Yealink T28 we don’t had this problem.

Thanks.

09-24-2015 11:09 PM

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Messages In This Thread

headphone auto answer - renegadex - 09-24-2015 11:09 PM

RE: headphone auto answer - James_Yealink - 09-25-2015, 06:24 AM

RE: headphone auto answer - renegadex - 09-28-2015, 06:39 PM

RE: headphone auto answer - Barnabas - 10-01-2015, 12:50 PM

RE: headphone auto answer - Barnabas - 10-20-2015, 05:21 AM

RE: headphone auto answer - James_Yealink - 10-20-2015, 11:16 AM

RE: headphone auto answer - julilluss - 10-21-2015, 11:31 PM

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