[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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W70B network issues
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #4
RE: W70B network issues
(04-19-2024 06:34 PM)assistenza@voispeed.com Wrote:  Hi
thank you for your answer.

it's not a registration issue, but a physical (network) issue. The base looses its eth link (in fact the ETH led swithces off).

So that the device is not visible on the LAN (pinging or searching with a network scanner does not give any result)

FW is the latest available on YL web site.

Issue happens on several customers, not a single one. That's why it cannot be a customer's network issue (different networks, different swtiches, different routers...)

thanks

Maybe someone hacked into your company's PBX and made changes to the customer provisioning files? I hope not, but you never know...
Please try next to test:
- reset only one base station to factory default,
- do not provisioning the base,
- check if the base gets an IP-address from DHCP server,
- check if the base have network/internet connection,
- reprovision the base,
- check if everything is OK.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
04-19-2024 07:50 PM
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Messages In This Thread
RE: W70B network issues - complex1 - 04-19-2024, 06:14 PM
RE: W70B network issues - complex1 - 04-19-2024 07:50 PM

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