Admin password: not allowed to enter letters

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Threaded Mode \| Linear Mode Admin password: not allowed to enter letters
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,527

Joined: Jan 2014

Reputation: 45

Post: #2

RE: Admin password: not allowed to enter letters

(07-19-2023 09:32 PM)annie montplaisir Wrote: Hi,

I buy a 5 series Yealink phone.

I have an issue about the “admin password” needed to enter in the advance settings. I know the password but it’s with capitals and lower case letters but the phone doesn’t allow me to put letters as a password.

A resetting to reset the phone as manufactory settings are not an option.

How can I resolve that issue?

Hi,

The phones support ASCII characters 32-126 (0x20-0x7E) in passwords.
Are you 100% sure you know the admin password?
Only a factory reset can restore the original password. All custom settings will be overwritten after reset.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

07-19-2023 11:33 PM

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Messages In This Thread

Admin password: not allowed to enter letters - annie montplaisir - 07-19-2023, 09:32 PM

RE: Admin password: not allowed to enter letters - complex1 - 07-19-2023 11:33 PM

RE: Admin password: not allowed to enter letters - Yisroel_MongoTEL - 07-27-2023, 11:12 AM

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