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MP50 use with Google Voice or Amazon AWS Connect
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greg@redawning.com Offline
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Joined: Aug 2022
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Post: #1
MP50 use with Google Voice or Amazon AWS Connect
The MP50 is described as a "USB desk phone" and someone on amazon.com answered "Yes" to the question, "Can I use this with Google Voice?" - essentially saying the Yealink MP50 was like a USB headset. I would like to know more about this. Can you actually use the MP50 with Google Voice - or with something like Amazon's AWS Connect contact center 'softphone' ? Both Google Voice and AWS Connect have the ability to select the microphone, speaker and ringer devices and you can easily switch between built-in speakers & microphone and a USB headset (like those sold by Plantronics and Jabra). I have a use case for a AWS Connect "agent" who doesn't like to use headsets and prefers a typical desk phone. I don't want to continue supporting either a landline, or a SIP phone just for this one agent so I'm trying to find a phone-like alternative to a headset. Does anyone know if the MP50 would be a good solution? I have already read the postings about Yealink IP phones & SIP. But the MP50 is USB so I'm holding out hope it might work. Would really like a definitive answer from Yealink on this, or the direct experience from the user community.
Thank you.
(This post was last modified: 08-11-2022 03:45 AM by greg@redawning.com.)
08-11-2022 03:33 AM
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MP50 use with Google Voice or Amazon AWS Connect - greg@redawning.com - 08-11-2022 03:33 AM

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