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MP50 - Teams Button not working
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SP3C5 Offline
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Posts: 6
Joined: Dec 2021
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Post: #1
MP50 - Teams Button not working
I have an MP50 Teams USB phone set up at home to use with my company laptop.

When I first got the phone the Teams button wouldn't always light up, I had to unplug the USB cable from my laptop (via a Docking station) and plug it back in. This has been the case ever since I had the phone.

Today when I tried to reconnect the USB cable, the Teams button would blink as it does but then would go out. I tried reconnecting but the same thing happened.

I have tried connecting it directly into my laptop, rebooting the laptop, rebooting the phone, factory reset the phone, reinstalling Teams on my laptop, and even tried connecting to my personal PC (with Teams installed and setup).

I am not sure why the Teams button is no longer lighting up or what else I can try.

Has anyone else come across this issue and is there a fix for it?

Thanks in advance for your help and advice.
12-08-2021 07:19 PM
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MP50 - Teams Button not working - SP3C5 - 12-08-2021 07:19 PM

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