Attended Transfers not transferring

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Thread Rating:

0 Votes - 0 Average
1
2
3
4
5

Threaded Mode \| Linear Mode Attended Transfers not transferring
Author	Message

snagrat Offline

Junior Member

Posts: 2

Joined: Jan 2020

Reputation: 0

Post: #1

Attended Transfers not transferring

I have an issues with T46S at a remote location. Can only assume it is config somewhere but transfer is not possible.

User will receive call. User will press TRANSFER and press the DSSkey (DSSKey is set to do Attended Transfer).
End user picks up and have a consult. Upon User1 dropping the handset the call drops at User2 and User1 phone will ring and the call is returned to them.

Any suggestions to look at why the transfer is not happening?

06-21-2022 09:44 PM

« Next Oldest | Next Newest »

Messages In This Thread

Attended Transfers not transferring - snagrat - 06-21-2022 09:44 PM

RE: Attended Transfers not transferring - complex1 - 06-22-2022, 01:06 AM

RE: Attended Transfers not transferring - snagrat - 06-22-2022, 01:53 AM

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	How to stop transferring calls on hold	EcoEco	0	1,518	10-24-2023 09:08 AM Last Post: EcoEco
	Disable "recall" transfers	Luke Escude	9	28,688	10-29-2021 09:47 PM Last Post: radartc
	Caller ID on attended transfer	tcarter@teklinks.com	11	41,602	10-27-2020 01:29 AM Last Post: sentinelace
	Transferring calls on Kixie using the T46S	Ianlindgren	1	6,425	07-11-2019 01:04 PM Last Post: Jacky_Yealink
	External Calls - Caller ID on attended transfer	Tim_B	5	18,786	05-12-2019 01:11 PM Last Post: complex1
	Attended Transfer Doesn't Display Original CID	Evzkyyy	2	8,337	05-11-2019 09:28 PM Last Post: Tim_B
	Attended Transfer. T46 with Metaswitch	Stevev	1	6,369	01-14-2019 06:52 PM Last Post: complex1
	Mix Attended and Blind Transfer using BLF-Keys	info@comfine.de	5	16,132	05-03-2018 07:53 PM Last Post: chrischevy
	Transferring a call with multiple incoming calls	Kainos	1	6,062	04-13-2018 02:47 AM Last Post: anonymous1718628087441
	T46S: Easy way to do either attended or blind using DSS BLF keys?	CEPM Nate	1	7,250	03-02-2018 05:58 PM Last Post: CEPM Nate

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Log in