[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Compatibility T42S with WH62
Author Message
NikolaB Offline
Junior Member

Posts: 3
Joined: May 2022
Reputation: 0
Post: #1
Compatibility T42S with WH62
Hello everyone,

I have a customer who is having a ringtone problem, we sold him Yealink WH62 headsets and he has Yealink T42S phones, the headset is connected via USB, the phone detects the connection well but in the phone's USB options, I I have the mention "No USB attached".
When the client receives a call, the base of the helmet rings, the telephone also but it does not ring in the helmet (this annoys my client because he often travels with the helmet).
Is it a compatibility issue between the two? Would there be a solution to this problem?

Sorry for my bad english... Thanks in advance.
05-04-2022 06:16 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Compatibility T42S with WH62 - NikolaB - 05-04-2022 06:16 PM
RE: Compatibility T42S with WH62 - NikolaB - 05-09-2022, 10:23 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T42s VPN & local SIP Accounts noch work, only one of them mysterox 0 463 10-27-2022 04:54 PM
Last Post: mysterox
  T42S unable to update firmware brianstoiber 6 2,950 09-30-2022 05:31 PM
Last Post: complex1
  Ringer Loud on Yealink T46S when using WH62 Dual Headset KellyL@AlternateAccess.com 0 1,005 07-07-2022 05:06 AM
Last Post: KellyL@AlternateAccess.com
  T42S & T46S On Vonage stratos 1 1,475 06-16-2022 05:31 PM
Last Post: complex1
  T42S Handset Clips stratos 0 1,428 01-26-2022 10:34 PM
Last Post: stratos
  Yealink T42S and T42G Phone stuck at Welcome Pierre06 7 7,505 01-10-2022 11:36 PM
Last Post: Pierre06
  T42S How to program envelope key? Fishgfingers 1 3,005 09-04-2021 01:31 AM
Last Post: kapetrosyan
  Bluetooth Headset with T42S hausrocker 0 2,613 03-25-2021 09:34 PM
Last Post: hausrocker
  Creating Pause in Speed Dial on T42S tcodispot 1 3,473 12-16-2020 05:47 AM
Last Post: Yisroel_MongoTEL
  T42S Headset Button Hangup absoffthewake 1 6,030 11-13-2020 09:34 PM
Last Post: smuser

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication