[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
BLF lighting wrong button on sidecar? Anyone experienced this?
Author Message
tima Offline
Junior Member
**

Posts: 20
Joined: Jun 2014
Reputation: 0
Post: #1
BLF lighting wrong button on sidecar? Anyone experienced this?
Having an interesting issue where T46G's running 28.81.0.110 having random issues where a user sends a call via sidecar to another user but the incorrect BLF lights. I see the notify for the correct user but the button below it lights up. Example: expansion module button 12 is extension 1125 but when sending a call to button 12 via a press extension 1125 rings but the BLF monitor for button 15 lights up (extension 1129)

I can see from pcaps the notify being the correct extension but the incorrect button lights. Unplugging the side car and reconnecting it seems to "fix" the issue.

Exporting the entire config from the phones shows the BLF set correctly (this is from the exported settings > Export CFG Configuration File > all settings

expansion_module.1.key.12.type = 16
expansion_module.1.key.12.value = 1125
expansion_module.1.key.12.line = 1
expansion_module.1.key.12.label = Michele

expansion_module.1.key.15.value = 1129
expansion_module.1.key.15.line = 1
expansion_module.1.key.15.label = Mtg Rm


PCAP done locally at the phone shows the correct notify being sent:


Anyone experienced this?


Attached File(s) Thumbnail(s)
   
07-08-2019 02:32 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
BLF lighting wrong button on sidecar? Anyone experienced this? - tima - 07-08-2019 02:32 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Login button doesn't do anything...T46G jayg30 1 451 04-02-2020 03:00 AM
Last Post: Yisroel_MongoTEL
  T42S Headset Button Hangup absoffthewake 0 505 11-12-2019 02:20 PM
Last Post: absoffthewake
  T46S Holding OK button allows factory reset S J 4 18,682 08-01-2019 01:50 PM
Last Post: 4th Dimension
  Headset button keeps disabling itself after upgrade to FW 28.83.0.30 chrischevy 3 2,768 06-28-2018 01:50 PM
Last Post: kyle
  "Park Button" Softkey Butters 1 2,642 06-08-2018 01:43 AM
Last Post: Travis_Yealink
  T46G Redefine Hold Button - Ques briankelly63 33 53,914 03-27-2018 03:39 AM
Last Post: alexgonzalez
  Programming the "Message" Button - T46g Bernhard77 2 4,599 01-31-2018 04:59 PM
Last Post: Bernhard77
  T41, T46, T27, T29 Call Park Dedicated Soft key or programable button Problemchild 3 2,849 11-30-2017 05:06 PM
Last Post: Problemchild
  T48 DND button problem bluetel 2 2,180 10-12-2017 03:03 PM
Last Post: complex1
  T46G Reject-Button ghostoll 3 3,132 05-26-2017 06:57 AM
Last Post: ghostoll

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication