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T41, T46, T27, T29 Call Park Dedicated Soft key or programable button
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Problemchild Offline
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Posts: 5
Joined: Jun 2017
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Post: #1
T41, T46, T27, T29 Call Park Dedicated Soft key or programable button

Our office uses a verity of Yeahlink phones (T41, T46, T27 & T29). One of the biggest issues we are having is that Yeahlink have yet to address the dedicated park option during a call. Currently on latest firmware during a call a user needs to press the "more" soft key and then park.

The custom menu option for on call does not include an option to add call park which is puzzling to me. Additionally, the phones already have dedicated hard buttons for hold and transfer so why the redundancy and waste adding them on the soft keys on screen.

I believe the park option should be an option in the on on call feature menu and also as an option as a programmable button example "Left Directional" button.

We currently don't use the call retrieve as we have the parking lots programmed to the DSS keys.

Side note: Per my experience working with Cisco in the past, the park option is always the first option on screen when on call which is one of the only things Cisco did right on their phones.
(This post was last modified: 11-21-2017 05:43 PM by Problemchild.)
11-21-2017 05:39 PM
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T41, T46, T27, T29 Call Park Dedicated Soft key or programable button - Problemchild - 11-21-2017 05:39 PM

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