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raphael · 03-18-2015 06:10 PM

We have the similar issue in combination with FreeSWITCH. The BLF keys are working fine and after some time/some situation the led don't switch to red and therefore the call can't be picked up.
At the moment we have the V72 Firmware installed and we will try to upgrade to the V73 in the next weeks, because of the BLF key issues, in the hope that that resolve the issue.

Are you able to reproduce the issue? Maybe with that you can create a logfile with that the yealink support can work identify the issue.

We made 6 installations (from 5 to 70 phones) in the last 4 month, 5 installations with Yealink Phones (T46/T41/T26/T28) and all 5 installations are working fine besides the blf keys. All customers reported that from time to time they can not pickup the ringing phone. So it would be a big help for us if you can reproduce the issue.

Thanks

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