Cannot hear caller

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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,529

Joined: Jan 2014

Reputation: 45

Post: #5

RE: Cannot hear caller

Hi Steve,

I’m doing my best.

Are the ports 11780-1180 UDP forwarded to the W52P?
Network > Advanced > Local RTP Port

I assume that the volume level of the handset is not too low?

Have you tried the workaround as described in the article? E.g. use port 5065 instead of 5060.

Immediately after you have placed a call and somebody calls you, you have never an issue in audio.
Can you verify this?

BTW: Are you running the latest firmware?

(This post was last modified: 09-28-2014 05:07 AM by complex1.)

09-28-2014 05:05 AM

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Messages In This Thread

Cannot hear caller - steveedwards - 09-26-2014, 12:18 AM

RE: Cannot hear caller - complex1 - 09-26-2014, 03:18 AM

RE: Cannot hear caller - steveedwards - 09-26-2014, 03:59 PM

RE: Cannot hear caller - steveedwards - 09-28-2014, 12:53 AM

RE: Cannot hear caller - complex1 - 09-28-2014 05:05 AM

RE: Cannot hear caller - James_Yealink - 09-28-2014, 04:27 PM

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