[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Remote phone book caller id not working & No missed calls logs
Author Message
Stefan Offline
Junior Member
**

Posts: 3
Joined: Aug 2014
Reputation: 0
Post: #1
Remote phone book caller id not working & No missed calls logs
We recently switched to SIP based telephony at our company. We settled on the W52P set, but we've run into several issues:
  1. Even though the specifications specifically mention a 500 contact local phone book only the first 100 get stored
  2. The remote phone book seems to be able to hold more contacts, but is not used to show names with incoming calls
  3. The local phonebook always shows up in the phone menu, even when empty, which is quite impractical
  4. The phones didn't work at all before doing an upgrade to the last official firmware, but now no history is shown at all, no missed calls, etc...


I've searched and found some of the issues above, but no real solutions. It won't matter to us if we need to use the local or remote phone book, but we do need the 500 contact capacity with working caller id (we bought these phones over alternatives for this feature).
The missing of a log for missed calls is also quite a problem for us.
Can you please advice?

The base station has firmware version 25.50.193.1 and hardware version 25.1.0.0.0.0.0
The handsets are on firmware version 26.50.188.1 and hardware version 26.0.0.7
08-26-2014 04:04 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Remote phone book caller id not working & No missed calls logs - Stefan - 08-26-2014 04:04 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Using a non Yealink DECT phone ttquattroman 1 4,735 01-16-2021 09:05 PM
Last Post: complex1
  Handheld does not receive incoming calls dunzi 3 6,779 12-02-2020 10:41 PM
Last Post: complex1
  call forward not working michael.gath 2 10,944 09-03-2018 02:09 AM
Last Post: okulhealth
  Phone only ringing after reboot- quickly stops working AE 4 10,401 09-03-2018 02:08 AM
Last Post: okulhealth
  Cannot transfer incoming calls EverythingVoice 0 3,704 06-19-2018 10:36 AM
Last Post: EverythingVoice
  Incoming call ringing on another accounts phone Playboater 0 3,671 05-26-2018 09:38 PM
Last Post: Playboater
  cannot transfer calls to every W52H handheld Basylnk 1 5,845 04-23-2018 07:21 AM
Last Post: anonymous1654103749851
  Rebooting cordless phone bases bitblock 5 10,741 03-30-2018 08:53 PM
Last Post: bitblock
  W52P won't make outgoing calls Little Assynt 7 28,784 02-05-2018 07:07 AM
Last Post: Evan_Yealink
  W52P - One Way Audio With Outgoing Calls JayFar 3 9,443 06-15-2017 01:37 AM
Last Post: Kevin_Yealink

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication