T46G + EXP40 - Anyway to make users on expansion panel red when they are on DND?

[nicknomo]

(05-28-2014 03:19 AM)sheldon Wrote:  Everyone in our office uses a T46G + EXP40 expansion panel. Currently a user has a green light when available, and a red light when they are on the phone. Would it be possible to make the light turn red when they are on DND? I looked through a few threads, but didn't find anything that worked out.

Thanks!

This is most likely going to be a feature of your phone system. I know Yealink phones give you the option to specify a DND code. On asterisk it is *78 and *79.

Basically, the phones subscribe to BLF hints from the PBX. The PBX is in charge of changing the status of the extensions. Your best shot is to see if your PBX has a feature code for this.