T41p+EHS36+DW2pro

[Yealink_Michael]

hi

thanks for your information

for this issue, it is advised to upgrade the T41P and EHS36 to the newest firmware

T41： http://support.yealink.com/attachmentDow....0.125.zip

EHS36 ：http://forum.yealink.com/forum/showthread.php?tid=1379

if still not work , then please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319

please send us the trace file to support@yealink.com with the detailed scenario description so that your issue can be solved faster !

let me know if any question

TKS & BR

Michael
Yealink Wiki : http://support.yealink.com/