T21P won't place calls from History

[JanAugCPA]

I've seen similar complaints on different models. New T21P E2 with supposedly the latest firmware, connected to new Vonage service in my home office. The manual says I should be able to call any number in History by pressing "send" but the phone adds an IP address to the number, and the call always fails, with an "Unknown uri scheme" message.

The number I am trying to return is to my home phone which is a copper land line. I also tried returning a client's call earlier today, which I know was also from a land line, but I had to give up and enter the number manually.

This is obviously a bug - every phone in the world with Caller ID can place calls to the numbers in call history, and of course the manual says this should be the case. Vonage "customer care" says this is a limitation of the phone.

Along with the inability to fast forward or rewind through voice mails, so far I am very unimpressed with my new VOIP experience, which I thought was going to be far superior to CenturyLink.



Jan A the CPA