W56H with T53W via DD10 troubleshooting

[business@voxclear.com]

(07-11-2024 03:31 AM)complex1 Wrote:  

(07-11-2024 03:04 AM)business@voxclear.com Wrote:  I've been using for a couple years two W56H handsets connected to a T53W/DD10 combo. I cannot recall exactly how that all came together but it was rock solid until now. Neither W56H can find the Base to register to, so I am suspecting the DD10 is the issue. Looking at the T53W web gui, should something show up there when the DD10 is connected to USB port? Should I just purchase another DD10 or are there some other troubleshooting steps to try first?

thx

EDIT: now I am beginning to suspect the USB port on the T53W is at fault. Connecting a Yealink headset directly to that, not working. Troubleshooting steps for that?

Hi,

Before you buy a new DD10K, you can try resetting the phone to factory settings first, which will cost you nothing.

Did that, no joy. Now networking not working!