Attended Transfers not transferring

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Threaded Mode \| Linear Mode Attended Transfers not transferring
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snagrat Offline

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Posts: 2

Joined: Jan 2020

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Post: #1

Attended Transfers not transferring

I have an issues with T46S at a remote location. Can only assume it is config somewhere but transfer is not possible.

User will receive call. User will press TRANSFER and press the DSSkey (DSSKey is set to do Attended Transfer).
End user picks up and have a consult. Upon User1 dropping the handset the call drops at User2 and User1 phone will ring and the call is returned to them.

Any suggestions to look at why the transfer is not happening?

06-21-2022 09:44 PM

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Messages In This Thread

Attended Transfers not transferring - snagrat - 06-21-2022 09:44 PM

RE: Attended Transfers not transferring - complex1 - 06-22-2022, 01:06 AM

RE: Attended Transfers not transferring - snagrat - 06-22-2022, 01:53 AM

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