WH67 firmware update failed and bricked my headset!

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Thread Rating:

0 Votes - 0 Average
1
2
3
4
5

Threaded Mode \| Linear Mode WH67 firmware update failed and bricked my headset!
Author	Message

dbeiser Offline

Junior Member

Posts: 1

Joined: Mar 2022

Reputation: 0

Post: #1

WH67 firmware update failed and bricked my headset!

I cannot get support to respond, I've opened two tickets and I'm about to return this headset.

I plugged it in, the speakerphone worked just fine. The headset didn't but I attributed it to a low battery.

I installed the Yealink USB Connect and it immediately prompt for a firmware update. I clicked on install, it ran, failed and the display just keeps displaying firmware update, do not power down. This went on over night.

I unplugged it, plugged it back in and it give me the same message.

Is there a firmware recovery process?

Thanks,

03-12-2022 12:48 PM

« Next Oldest | Next Newest »

Messages In This Thread

WH67 firmware update failed and bricked my headset! - dbeiser - 03-12-2022 12:48 PM

RE: WH67 firmware update failed and bricked my headset! - markvdheijden - 03-21-2022, 03:51 PM

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	WH67 (UC) Not Working for Outbound Calls	Chepino96	0	393	10-04-2023 05:26 AM Last Post: Chepino96
	MVC860 Teams Rooms app update	dscheele	0	441	09-23-2023 04:41 AM Last Post: dscheele
	WH67 / T57W Connection Query	ndorazio@lvtech.net	0	381	08-26-2023 01:56 AM Last Post: ndorazio@lvtech.net
	VP59 not updating firmware	lmrn1	0	613	07-30-2023 12:01 AM Last Post: lmrn1
	WH67 - trouble with USB connection on PC wake	dustint12	0	643	07-20-2023 09:39 PM Last Post: dustint12
	WH67 call forwarding issue in Teams	iapbonn	0	812	06-19-2023 02:32 PM Last Post: iapbonn
	power off headset WH62	binh25	1	860	05-30-2023 09:53 PM Last Post: Yisroel_MongoTEL
	WH67 softphone problems	whatunga	1	1,484	04-13-2023 02:12 PM Last Post: whatunga
	MP54 Firmware	guywonnacott	2	2,755	03-02-2023 12:20 AM Last Post: guywonnacott
	Yealink WH67 Control Buttons Not Working with Yeastar Linkus PC.	nolto	4	4,058	01-15-2023 09:59 PM Last Post: nolto

Forum Jump:

User(s) browsing this thread:

Log in