Phone Greys out

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Threaded Mode \| Linear Mode Phone Greys out
Author	Message

Travis_Yealink Offline

Super Moderator

Posts: 171

Joined: Mar 2016

Reputation: 1

Post: #2

RE: Phone Greys out

(08-10-2017 07:11 PM)c99hris Wrote: Cannot make any outbound calls and if on the phone the call drops, all the BLF keys goes gray

T48S with 66.81.0.110
Hardware Version 65.0.0.0.0.0.0

attached is the syslog 6 file

Hi,

please check if the account has well registered.
Suggest you test with IP direct call, FAQ as below:
http://support.yealink.com/faq/faqInfo?id=223

If the issue still exist, please kindly provide all THREE trace files to me:
a. Level 6 syslog
b. PCAP trace
c. Config.bin
You can get the guide from this link to see how to export the issue data(trace files):
http://support.yealink.com/faq/faqInfo?id=311

Regards,
Travis

08-11-2017 09:54 AM

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Messages In This Thread

Phone Greys out - c99hris - 08-10-2017, 07:11 PM

RE: Phone Greys out - Travis_Yealink - 08-11-2017 09:54 AM

RE: Phone Greys out - c99hris - 08-25-2017, 08:46 PM

RE: Phone Greys out - c99hris - 08-28-2017, 02:56 PM

RE: Phone Greys out - Travis_Yealink - 09-27-2017, 04:21 AM

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