W52 Handsets appear to restart randomly, why?

[yanceyworks]

(12-25-2014 05:39 AM)complex1 Wrote:  Hi,

I don’t know what the reason is for not upgrading to the latest firmware version of the base and handset, but I recommend to upgrade them to the latest version. (Base: 25.73.0.25 – Handset: 26.73.0.10)

What happens if you don’t use the repeater, do the handsets still restarts randomly?

Have you try only one handset registered to the base, does the handset then restart randomly?

I also suggest to use the power adapter during these tests, not to use PoE(+).

Complex1, not always clear which FW supports the 3CX PBX system we have deployed. I will connect the power adapter on my next visit.

Thanks for reply and I'll keep you posted.

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Hi James, yes, 4 handsets and I will first try what Complex1 suggested with direct power.

I have seen it happen before were there was not enough POE power or something and the device connected was restarting pretty regularly.

I will keep you posted.