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Handsets not ringing for incoming calls
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belias Offline
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Post: #1
Handsets not ringing for incoming calls
I have 4 handsets registered to the base and they are all set to use Line 1 (incoming and outgoing). About 70% of the time at least one of the handsets (sometimes more) won't ring for an incoming call.

If I pick that handset up right after it misses the call, sometimes it will show "Searching for Base", other times it won't show any error until I try to do something like going to Info --> Base, or making an outgoing call. Then it shows "Synchronizing, please wait".

The base is running 25.40.193.2 (forced to this firmware by Vonage Business auto-provision); handsets I have tried on 26.50.0.20 and 26.50.193.1 with no difference. Tried factory resetting base and auto-provisioning; also no difference.

Handsets are all located in the same room for testing; base is sitting on top of a desk.

Any ideas?
06-21-2014 09:56 PM
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Handsets not ringing for incoming calls - belias - 06-21-2014 09:56 PM

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