T46G Display the external number after forwarding

[Klaus_Yealink]

Hi Andy,

From your description, I think you mean the below scenario:

1. External phone number 1234 call your phone A (internal extension number 1000), phone A ring.
2. you press "forward" key, then press "BLF key" to FW this call to phone B
3. but phone B LCD still show phone A's call id, so you want phone B show call id 1234, am I right?

If yes, I suggest you do the below steps:

1.upgrade to the latest firmware:

http://support.yealink.com/documentFront...umentId=10

2.reset the phone, then test again.

3. if this issue still exist, please try to configure the below sentence:

account.X.refresh_remote_id.enable = 1
(## if you use account 1, please replace x to 1, so it's account.1.refresh_remote_id.enable = 1)

4.if this issue still exist, please help me get the config.bin/level6 log/PCAP file of phone A and phone B, then I will do a further analyze.

About how to get these files, please refer to this FAQ:

http://support.yealink.com/faq/faqInfo?id=311

BR

klaus