[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 2 Votes - 3.5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[FAQ] The phones can't connect to Yealink Device Management Platform(YDMP)
Author Message
bigjerv55 Offline
Junior Member
**

Posts: 1
Joined: Sep 2019
Reputation: 0
Post: #5
RE: [FAQ] The phones can't connect to Yealink Device Management Platform(YDMP)
I am struggling with Yealink Device Management (YDM). We have deployed the on-site version 3.6.0.10 and opened up the necessary ports.

So what is the basic idea of how the phones connect? Do the phones need to connect to RPS first (which we have setup and working) and then they point to YDM to finish the setup process? I cannot get a phone to connect with YDM at all, so I'm lost on this process.

I have read through the YDM admin guide and I am seeing holes in the documentation or I'm not connecting the dots with what is supposed to happen.

Any assistance would be wonderful!
Thanks
E
09-30-2020 04:29 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: [FAQ] The phones can't connect to Yealink Device Management Platform(YDMP) - bigjerv55 - 09-30-2020 04:29 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Remote control of Phones and Room Panels thru YDMP Bertin 1 1,315 07-25-2024 11:17 PM
Last Post: Adada
  Pushing Wallpaper to WH67 via Personal Device (YMCS) EDVStadtRietberg 0 742 05-10-2024 06:04 PM
Last Post: EDVStadtRietberg
  Cloud management policy setup chi-ltd 0 1,433 11-20-2023 11:29 PM
Last Post: chi-ltd
  [FAQ] How to change the IP address of YDMP Karl_Yealink 5 14,092 11-12-2023 09:30 PM
Last Post: jorge.gustavo@petrobras.com.br
  Yealink USB Connect ToddL 2 5,327 09-08-2023 07:48 PM
Last Post: mrice
  Error installing Yealink Device Manager Platform greenhed 1 2,587 09-06-2023 06:15 PM
Last Post: greenhed
Exclamation YMCS update = no access to phones via sub-enterprises! terafi 1 2,171 09-06-2023 03:53 PM
Last Post: complex1
  Yealink MVC840 Teams Room System afranklyn 0 2,411 01-25-2023 11:04 PM
Last Post: afranklyn
  Zero Touch Auto Provisioning with YDMP? mplewis 0 2,759 07-15-2022 09:08 PM
Last Post: mplewis
  Unable to add new devices to Management Cloud Service Steven_Reid 0 3,253 07-15-2022 04:13 AM
Last Post: Steven_Reid

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication