DND and BLF working together

[Kevin_Yealink]

(09-21-2018 01:39 PM)Blake1 Wrote:  

(09-21-2018 08:41 AM)Kevin_Yealink Wrote:  

(09-14-2018 03:06 PM)Blake1 Wrote:  Hello,

In the new 84 firmware, there is a new setting "blf.enhanced.dnd.enable", does this new setting allow DND to be monitored via BLF?

I tried setting it up on some phones here and it does not seem to work, when I have this enabled on all phones, and blf.enhanced.dnd.enable=“1” blf.enhanced.dnd.led="$LEDr5000o$" set as well, the light does not change when DND is enabled on a monitored phones (all phones being tested have the new 84 firmware and these settings).

What am I doing wrong? How should this be setup?

Hi Blake,

Greeting from Kevin.
This feature need server support. If the server send a NOTIFY packet with DND status, the phone can read it. But firstly, the server need the phone enable DND status. You can check on the server side:
1. If the server can know DND status of phone;
2. If the server can send a NOTIFY packet with DND status.

Let me know if any doubt.
BR
Kevin

Hi Kevin,

Yes, the server does send notify for DND, it works on the phones where if your phone is set to DND on the server it updates the phone and vise-versa. The problem is the BLF key, it does not seem to show DND status for other extensions.

Hi Black,

Can you reproduce your issue, and send me syslog (level 6), PCAP, config.bin files from both side (monitoring and monitored phone) , so that I can check this case for you.

BTW, may I know how many phones in your side and how many phones are affecting by this case?

BR
Kevin