DND and BLF working together

[Aishion_Yealink]

(02-01-2018 03:11 PM)c99hris Wrote:  features.dnd.allow is set to 1 in the config that I send to the phone, however how do I check that it is correct in the phone as the DND notify does not work. The other settings are correct in the phone per your instructions

How do I verify that the phone is sending the server the correct status information if the phone has the DND button pressed?

Dear customer,

For your question, please kindly see my answers as below:


As I said before, Yealink Phone is only for monitor idle status, ringing status, or in a call status, can’t monitor the DND status at present.

To solve this issue, I believe that the best way is connect your sip server for help to make sure that when phone is set to DND, then the Notify message that server send to phone side should contain the correct state. State are all showing below:

terminated means idle
confirmed means busy
early means ringing
proceeding means ringing

So the best way is the notify send from server to phone containing the state of "confirmed", then DND feature can be seen as a busy state of the phone.

Any question, please feel free to contact us.

Holiday note: Yealink office will be closed from Feb.11th to Feb.22nd to celebrate Chinese New Year.

Best Regards

Aishion