Trigger Call?

[CWR]

Tried setting up remote control from 3cx...
Set the allowed IP address to ANY as specified in the Admin Manual.
put this into my browser (not IE - tried Safari:

Code:

http://user:pw@10.0.3.65/servlet?number=%number%

It works... after telling me something is fishing for a password.

In my 3cx software - nothing at all. Any ideas?

[Yealink Support]

Hi Craigreilly,
So do you mean this works finally? But just showing "fishing for a password" during this? It means ask for a password?

[CWR]

I have revisited this...
The T38 uses a Pop-up for authentication where the T46 uses Forms based authentication.
That is my problem...

When you send a URL like above with the username and password in it, it passes that to the pop-up login.
It does not pass that info to a form based login.
I also tried this to no avail:

Code:

http://10.0.3.65/servlet?number=4441234&username=user&pwd=222a

Why did the T46 change to forms based authentication ?

[Yealink Support]

Hi Craigreilly,
Here i tried this on T4X phones:
http://10.2.20.20/servlet?number=948&use...&pwd=admin
(I filled "any" in the "Action URI allow IP List")
And it works, at the first time, it will prompt that where allow remote control, after you press OK, it will dial out 948 successfully.
You mean this doesn't work at your side? Sorry could you let us know what does the mean of "forms based authentication" ?
Thanks.

[CWR]

With that URL it still prompts for username and password.

I also did a Wireshark trace and when that string is sent to the phone it redirects to the logon page as well.

When you did it, is it possible you were already logged into the phone?

FORMS authentication is a FORM on screen.
-> http://en.wikipedia.org/wiki/Form-based_authentication

The T38 under V70 and prior showed a pop-up dialog box for authentication.
-> http://en.wikipedia.org/wiki/Basic_acces...entication

[Yealink Support]

Hi Craigreilly,
Oh yes, when i did it, i already login into the phone.
But today i didn't login into the phone, and i tried on T28P,T38G,T46G phones, all of them will ask you to enter the username and password in the webpage.

T28:
http://10.2.20.58/cgi-bin/ConfigManApp.c...&pwd=admin
T38(38.70.0.125):
http://10.2.20.29/cgi-bin/cgiServer.exx?...&pwd=admin
T46:
http://10.2.20.20/servlet?number=948&use...&pwd=admin

And i noticed that T38 and T28 have a pop-up dialog box for authentication, and T46G is a FORM on screen.
Could you let me know what's the influence of this difference?
It makes you can't remote control T46G? But you can remote control T38G because of this?

Thanks.

[CWR]

T28
http://admin:admin@10.172.0.135/cgi-bin/...r=%number%

T38
http://admin:admin@10.172.0.95/cgi-bin/c...r=%number%
Notice these forms use a POP-UP Authentication, which will utilize the username and password at the beginning of the HTTP String.

So - using these strings we can remote control the T2x, T3x series phones.

Since the change to FORMS authentication, we can not remote control the T4x.

Using the strings, we can trigger the phone to make a call from our software, CRM, etc.
I love the phone, but could never possibly buy them in bulk because of this.

[Yealink Support]

ok, let me submit to our R&D to check this problem, any update will let you know ASAP.
Thanks.

[CWR]

thank you!

[Yealink Support]

Hi Craigreilly,
Known from our R&D, we will fix this issue in the commercial firmware, which will release in the middle of this month.