Update settings/reprovision automatically without factory reset

[FrankDRNS]

Is it in some way possible to update autoprovisioned settings without having to factory reset? Like on some handsets such as the W53H you can go into settings and find an option to reprovision manually. However, you do need the password/pin code in order to get there, which is information we don't usually share with our customers. Plus the fact that the customer needs to follow some steps which usually they don't really care for.

Basically what we're looking for, is a setting such as autoprovision.update_interval = 3600. Then every hour the phone would check the autoprovision URL and see if the settings changed since last time.

I understand that some settings can not be updated while the phone is turned on (such as VLANs), in which case it should either A) still be done with a factory reset B) be handled through a second flag such as autoprovision.update_restart_allowed.

[complex1]

(02-28-2020 03:58 PM)FrankDRNS Wrote:  Is it in some way possible to update autoprovisioned settings without having to factory reset? Like on some handsets such as the W53H you can go into settings and find an option to reprovision manually. However, you do need the password/pin code in order to get there, which is information we don't usually share with our customers. Plus the fact that the customer needs to follow some steps which usually they don't really care for.

Basically what we're looking for, is a setting such as autoprovision.update_interval = 3600. Then every hour the phone would check the autoprovision URL and see if the settings changed since last time.

I understand that some settings can not be updated while the phone is turned on (such as VLANs), in which case it should either A) still be done with a factory reset B) be handled through a second flag such as autoprovision.update_restart_allowed.

Hi,

You can try this parameters to auto-provision the phone every day between 01:00 and 02:00

Code:

#Enable or disable the phone to check the new configuration weekly; 0-Disabled (default), 1-Enabled;
static.auto_provision.weekly.enable = 1

#Configure the week time the phone checks the new configuration.
static.auto_provision.weekly.dayofweek = 0123456
static.auto_provision.weekly.begin_time = 01:00
static.auto_provision.weekly.end_time = 02:00

This will work but I have never test it with VLAN so I don't know if it is useful for you.

Hope this will help.

[voipsupport]

(02-28-2020 07:18 PM)complex1 Wrote:  

(02-28-2020 03:58 PM)FrankDRNS Wrote:  Is it in some way possible to update autoprovisioned settings without having to factory reset? Like on some handsets such as the W53H you can go into settings and find an option to reprovision manually. However, you do need the password/pin code in order to get there, which is information we don't usually share with our customers. Plus the fact that the customer needs to follow some steps which usually they don't really care for.

Basically what we're looking for, is a setting such as autoprovision.update_interval = 3600. Then every hour the phone would check the autoprovision URL and see if the settings changed since last time.

I understand that some settings can not be updated while the phone is turned on (such as VLANs), in which case it should either A) still be done with a factory reset B) be handled through a second flag such as autoprovision.update_restart_allowed.

Hi,

You can try this parameters to auto-provision the phone every day between 01:00 and 02:00

Code:

#Enable or disable the phone to check the new configuration weekly; 0-Disabled (default), 1-Enabled;
static.auto_provision.weekly.enable = 1

#Configure the week time the phone checks the new configuration.
static.auto_provision.weekly.dayofweek = 0123456
static.auto_provision.weekly.begin_time = 01:00
static.auto_provision.weekly.end_time = 02:00

This will work but I have never test it with VLAN so I don't know if it is useful for you.

Hope this will help.

I can confirm this works with VLAN(S) as long as the phone can reach the provisioning server, it should work in any event.